Managed IT Services (MSIT)

Your technology infrastructure is one of your most valuable assets—it’s the foundation that supports your daily operations and future growth. At Rea, we understand building and maintaining this foundation requires both technical knowledge and a committed partnership focused on your success.

Building Strong Technology Foundations Together 

Why Choose Managed IT Services? 

Many businesses encounter costly roadblocks while building their technology infrastructure. These challenges can slow growth and impact operations. With Rea as your partner, you gain a stable, secure network and streamlined processes that keep your business running smoothly. 

Tailored Solutions for Your Business 

Whether you have an internal IT team or are just beginning to build your technical capabilities, we come alongside your team to provide the tools and knowledge you need. Our solutions are designed to: 

  • Scale quickly with your business growth 
  • Eliminate lengthy waiting periods for infrastructure changes 
  • Streamline software and licensing management 
  • Provide responsive, knowledgeable support 

Our Core Services 

Infrastructure Management 

  • Strategic WiFi network and router administration 
  • Telecommunications infrastructure (VoIP, SMS, video conferencing) 
  • Cloud applications and storage solutions 
  • Microsoft 365 implementation and support 

Security & Protection 

  • Next-generation firewall implementation 
  • Advanced anti-malware and antivirus protection 
  • Web and email content filtering 
  • Active cybersecurity monitoring and reporting 

Business Continuity 

  • Comprehensive data backup solutions 
  • Disaster recovery planning 
  • Business continuity strategies 
  • System redundancy and failover 

Daily Support 

  • Responsive help desk assistance 
  • Password and access management 
  • Hardware troubleshooting 
  • Software licensing administration 

Building Together, Not One-Size-Fits-All 

Your business model is unique, which is why we don’t believe in cookie-cutter solutions. Our approach includes: 

  • Understanding your specific business needs 
  • Creating customized technology strategies 
  • Providing personal, dedicated service 
  • Building long-term partnerships 

Why Partner with Rea? 

We’re invested in your long-term success. Our team brings: 

  • Deep technical knowledge 
  • Strong cultural alignment 
  • Proactive support mindset 
  • Commitment to your growth 
  • Personal, dedicated service 

Ready to Build a Stronger IT Foundation? 

Let’s discuss how we can help strengthen your technology infrastructure. Contact our team at (330) 236-1011 for a complimentary consultation. 

Our Service Leaders

Jeff Rapp
Principal, Director of Rea Information Services